We can also take a comprehensive approach to develop and implement quality assurance, quality control and quality improvement processes such as Quality Planning, Management of Non-Conformances, Corrective Actions and Supplier Qualification and Management.
We help you transform your team member into change agents aligned with business objectives to drive processes such as:
Management of Non-Conformances
Development and Deployment of Quality Management Systems
A quality management system is the main enabler of effective and efficient operations. The system enables planning, monitoring and control of the processes that link customers with products and services. The system also enables systematization of organizational leanings to improve competitiveness.
We document the Quality Management processes tailored to the client scope of service and products to be conformant to the target standard (e.g. ISO 9001 or API Q2 certification). Quality Manual and procedures are provided to enable systematic management of critical processes. Our consultants are CQA and/or CMQ/OE certified by the American Society for Quality (ASQ).
Deployment of 3rd party Quality Management software
Effectiveness and efficiencies of processes can be improved by means of automation. A tailored quality management software can enable consistent conformance to the management system requirements and reduce waste associated with non-value added activities such as data entry, search and retrieval of information.
We can provide assistance to choose and deploy 3rd party Quality Management software such as QISS to support documentation and implementation of the quality management process.
Audits of Quality Management Systems
We plan and conduct audits of existing quality systems to determine degree of conformance with the appropriate ISO 9000 based standard. Current competencies include ISO 9001, API Q1, API Q2 and MasteCard TQM. The assessment will be led or performed by ASQ CQA certified assessor. Typical applications include internal ISO audits and supplier audits.
Defining and deploying the management system is an important step towards effectiveness and efficiency. The organization should also evaluate the adequacy of the system and the degree of conformance of the actual practices in order to capitalize all the benefits of being systemic and in-control. Similar controls should be incorporated in your Supply Chain Management (SCM) process; we can plan, execute and follow up Supplier Audits.